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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newark, California
Positive section of review
Rooms are very spacious with a full-size kitchen, living room, and fireplace. Staff is super friendly and always helpful.
Negative section of review
The breakfast and happy hour are very basic with minimal options.
St. Petersburg, Florida
Positive section of review
Location location location. Best for jannus live. Walk literally across the street for amazing bars and food
Negative section of review
Driving I4 is the worst. Hard not to like the property.
Fife, Washington State
Positive section of review
The room was clean, the staff was friendly, the location of the Motel was good.
Negative section of review
It could have been cheaper but the price was still better than other Motel's in that area.
Melbourne, Florida
Positive section of review
The floor needed to be clean. I went out and bought the stuff my self
Negative section of review
Housekeeping doesn’t speak English
Boston, Massachusetts
Positive section of review
Location is the only thing good about this hotel. Many nearby places.
Negative section of review
The hotel was not very clean. The hallways were like a maze. The room was 80 degrees with no working AC, shared by many guests we encountered during our stay also. The hotel is very over priced, and any amenity they offer, they charge for.
Elko, Nevada
Positive section of review
We’ve stayed here a couple of times before and like the location.
Negative section of review
Outside building needs to be updated and painted. Food left in the fridge ( very gross) floor in bathroom very dirty and WiFi not very good.
Goodlettsville, Tennessee
Positive section of review
It was close to the highway and easy to book last minute.
Negative section of review
There was mouse poop in the bed that my son was supposed to sleep in and he opted to sleep on the office chairs and ottomans which caused him back and hip pain. The bathroom mirror was broken and the carpet was stained. When we went to the pool the ceiling was peeling off and the floor was obviously very dirty. In the morning at check out when I told the staff there was obviously a mouse in the room they didn't seem to care or be surprised. I wouldn't have stayed here and certainly wouldn't have paid $150 to stay here. Also the card the deposit was supposed to be on was never charged the $50 deposit as they said but they did attempt to take 5 $2.69 charges even tho we didn't use anything in the hotel to charge us. They did return the charges at least. Overall I will never be back and I will tell everyone I know who travels to stay far away from this hotel and the entire chain. It's incredibly clear they do not care about cleanliness, customer service, or correcting an obvious issue. I have never felt so gross after a hotel stay in my life. If I could get them to issue a refund that would be great but staff again didn't seem surprised or concerned with any issues.
Logan, Ohio
Positive section of review
The hot tub was so relaxing!
Negative section of review
The place smelled like smoke.
DeSoto, Texas
Positive section of review
Decent price and very clean
Negative section of review
Na
Laguna Beach, California
Positive section of review
I liked the proximity to the beach.
Negative section of review
The proximity and noise from PCH, especially on weekends (Saturday night), means constant Harleys, noisy cars, revving their engines and being nuisances. The fact that there is no one on staff between 10pm and 7am means you're on your own if you need anything during those hours. There's no reception phone in the room so you need to use your cell and the hotel's phone is often busy and directs you to a option menu (very annoying when you have a quick / simple question). The prices are supposedly competitive for LB but really, the view is not that great, it's removed from the ocean by a row of houses (one was under construction) and there is no view of the coast per se, just the ocean (better than nothing but nothing stunning)... This may seem very critical but frankly, I feel the noise, lack of services, average view don't justify the price. I probably could have had better accommodations on the East side of PCH for the same price with better service and less noise. On the plus side, the beach is 2 mn away down a flight of stairs (public access).