1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
Location was excellent. Easy walking distance to attractions. Lots of great restaurants and pubs in the area. Concierge was very helpful with getting trolley tickets. Apart from the young lady at check in the staff were very friendly and helpful.
Negative section of review
The young lady at reception was less than welcoming at check in. Windows in the room were clouded. Bathroom/ shower was very small and a couple of the fittings eg towel rail needed repairing.
Fairbanks, Alaska
Positive section of review
We enjoyed our stay in the tree house. It was warm and cozy and it had electricity!
Negative section of review
Svens is close to the airport and a road that you hear a decent amount of noise from both.
Bar Harbor, Maine
Positive section of review
The people who worked there were all very nice and helpful
Charleston, South Carolina
Positive section of review
I liked the staff, everyone was very polite and helpful.
Negative section of review
Breakfast for a 5 star hotel could be much better. No gym.
Destin, Florida
Positive section of review
I like that the property was close to everything.
Negative section of review
I didn’t like the regular size fridge wasn’t working and they had a small one. The smaller fridge didn’t have enough of room for the food we brought.
Saint Louis, Missouri
Positive section of review
Friendliness of staff
Negative section of review
A slightly dog smell, nothing bad though
Jacksonville, Florida
Positive section of review
Beds were comfortable
Negative section of review
The shower didn’t get that hot and the staff called the morning of check out to tell us my kids were loud and they had a lot of complaints the night before
Winnemucca, Nevada
Positive section of review
Clean and quiet
Negative section of review
Nothing
San Diego, California
Positive section of review
Location
Hagerstown, Maryland
Positive section of review
It was comfortable. ...but the hot tub wasn't hot and the pool area stayed a mess!! Other than that it was beautiful! Nice view! And nice convenience!