1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Houston, Texas
Positive section of review
The hotel is absolutely beautiful and smells really good. From the moment you arrive, the staff is very attentive, helpful and knowledgeable. The pool area, restaurants and fitness area are all really nice. The food (I got the flatbread and parmesan fries for lunch) were both delicious. No complaints whatsoever. Likely my new fave hotel in Houston. Can't wait to visit again!
Atlantic City, New Jersey
Positive section of review
Got a nice corner room for a very good price - early summer, mid week. Neat and clean, not too crowded, easy beach access and easy parking. Do a little research on which tower makes the most sense for what you want to be closest to!
Negative section of review
The pools only seem to be open on weekends. This was unexpected for mid-June. We stayed in the Havana tower which is a long walk to the beach/boardwalk.
Winston-Salem, North Carolina
Positive section of review
It was just a place to sleep overnight on our road trip. It fit my whole family
Negative section of review
Wasn’t very clean and then lady in charge of the breakfast area did not want to be there.
Williamsville, New York State
Positive section of review
Location was nice, honestly, that was about all the positives.
Negative section of review
Bed was uncomfortable, windows were really dirty, pretty my girlfriend was bit on the ankle by something overnight, and the bathroom floor was extremely slick after showering due to the humidity.
Branson, Missouri
Positive section of review
The staff’s willingness to correct their mistake.
Negative section of review
Our room we booked was dirty. It was never cleaned by their staff. Even though we requested an early check in and were told to wait until the room was clean and received a text stating it was ready 2 minutes before normal check in time. The we packed all of our stuff back up to go to another location and walked in on a family. So we had to pack our stuff up for a 3rd time and finally found a clean empty condo. It wasted a lot of our time and efforts packing and unpacking 3 times.
Holland, Michigan
Positive section of review
Amazing food and great service
Tulsa, Oklahoma
Positive section of review
Front desk receptionists.
Negative section of review
I was charged a fee. The room was filthy. The security was not helpful in making sure the room was occupied by me. I wasn't able to keep strangers out, keep my belongings or stop physical and verbal abuse. I was hurt.
Nashville, Tennessee
Positive section of review
Few blocks from Broadway
Negative section of review
Kettle no coffee pot, no microwave, confusion checking in 5th floor front desk, pool closes at 7:00, some staff not friendly. Confusion private valet how to pay what’s happening
Houston, Texas
Positive section of review
Very clean!
Negative section of review
N/a
Cambria, California
Positive section of review
Everything
Negative section of review
Very clean and friendly