1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Flagstaff, Arizona
Positive section of review
The bedroom suites were very nice and comfortable, with each having their own bathroom. The property was clean and very well maintained. The kitchen had what you needed to cook a dinner at home and there were some spices available if needed. The coffee machine was great and having filtered water was a nice bonus. If we had stayed longer, we could have enjoyed the games they had available.
Negative section of review
We only stayed one night and the check in was at 4pm and check out was at 10am. This made it difficult for us to have time to get ready for the event we were in town for. Also, we knew we had to check out early, so we didn't stay at the family event as long as we would have liked. "No exceptions" to the check in and check out times was written in their email send to me. Most places we've stayed have allowed some early arrival and had check out sometimes as late as noon. This was an inconvenience to us that we will be careful to avoid in the future. We had to clean and put away the dishes back in the cabinets we used, not just put them in the dishwasher like most other places. Since there was $199 cleaning charge, we felt this was a bit much. It was difficult to get everyone moving, packed, fed breakfast, the dishes cleaned, put away in their proper places and get everyone out the door by 10am. One other thing, there is no real dining table other than the ping pong/pool table available in the living room, that made it a bit awkward to have breakfast for us.
Santa Ana, California
Positive section of review
Mostly everything was good had to change rooms early in my stay to be closer to my elderly parents and the staff was helpful in doing so.
Negative section of review
The key situation was horrible on this trip. elevators, room, and parking I was having issues all week, and the same with my parents. Not sure what the issue was but when I switched rooms my room key never worked from my phone again. It worked everywhere else but not to my room. I also had a bug or a beetle that was on the curtains and had to kill it. My wife was complaining about it for the rest of the trip. Just an added stress on top of a stressful week.
Los Angeles, California
Positive section of review
I loved how helpful and informative the host was. Very clean and spacious for me and my two kids. No issues with our stay whatsoever.
Negative section of review
Can't think of anything I didn't like. All positive vibes!
Gardnerville, Nevada
Positive section of review
It’s right by a lake, has a casino, gas station, mini mart and dining space all in the same location. You never have to leave.
Moab, Utah
Positive section of review
Great location one block from main street and a short walk to supermarket
Negative section of review
Air conditioning was the noisiest air con we have ever heard in our lives
Bennett, United States of America
Positive section of review
Big bathroom , very comfortable bed and pillows, definitely clean.
Negative section of review
Price.
San Diego, California
Positive section of review
Staff was very nice and accommodated us for an early checkin.
Negative section of review
No complimentary water provided.
Pensacola Beach, Florida
Positive section of review
Location near beach and downtown very easy to come in
Negative section of review
Price can be little less
Houston, Texas
Positive section of review
Very nice and clean
Chattanooga, Tennessee
Positive section of review
Nothing
Negative section of review
Drug dealers using parking lot