1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
The hotel was super nice, clean inside and out. The staff checking us in was super helpful and super nice. I loved that because it was my first time going alone..
Negative section of review
Just that my bathroom door didn't close at first, but they fixed that problem super quick, too.
Las Vegas, Nevada
Positive section of review
You can't beat the location, the room was clean and super quiet considering we were facing the strip. The view was AMAZING!!!
Negative section of review
I don't like the Ivy customer service system. We needed an extra pillow and a computer told us that we couldn't get one. A hotel with that many rooms and we couldn't get an extra pillow? Also, I had to delay my flight a few hours for work and my wife was not allowed to check-in. I understand that for security purposes since she was not on the reservation, but the (2) "ambassadors" didn't have to be so short and rude with her. You shouldn't call them ambassadors if they are going to behave like that.
Saint Peters, Missouri
Positive section of review
Staff members were extremely kind! Great sense of humors and made things for us a whole lot easier! Thank you so much 👍
Negative section of review
That there was no smoking cigarettes in the rooms! I'm disabled so it's harder to get up and to go outside every time I wanna smoke a cigarette! Msde up for it Iin so many other ways though so no worries!! 😄♨️🆘 Plus ....the microwave did not work so we had to leave the room to warm our ♨️🆘🥑🥝😫😵💫😵
Atlanta, Georgia
Positive section of review
Location, the ease of booking, the apartment was very cozy, and hosts we're helpful through the whole process.
Negative section of review
Not sure if it was a glitch, or due to it being an old building. But bathroom sink and toilet had very low water pressure.
Las Vegas, Nevada
Positive section of review
The room is clean as well as the toilet. Water is strong and towels are very clean.
Negative section of review
The room is little small for 2 double beds.
Lake Charles, Louisiana
Positive section of review
The location was convenient to the casino and plenty of shopping stores.
Negative section of review
N/A
Bourbonnais, Illinois
Positive section of review
Staff was great..place could have looked cleaner..
Negative section of review
Looks like cleaning could be a little more detailed
Abilene, Texas
Positive section of review
Location, room was comfortabĺe. Easy check in.
Negative section of review
Breakfast. One guy setting up food and trying to handle front desk. Out of yogurt, and one fruit, no bagels or muffins. You should also put families with kids on the lower floors. Noise overhead was unreal.
Seward, Alaska
Positive section of review
Quiet and well maintained
New York, New York State
Positive section of review
Great location
Negative section of review
The ac was horrible. The ac would keep room cool until night time. Once there was no movement due to sleeping. The ac kept shutting off from cooling, and would heat up to 73. We requested to switch rooms, but found out that all rooms did that.