1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Victorville, California
Positive section of review
The staff is lovely. The front desk was friendly and helpful in answering any question. Upon being unable to locate a luggage cart, we were offered the option of staff assisting taking our bags to our room. This was above & beyond expectations. Also, the maintenance man who tried to fix the toilet leak was very pleasant and nice. The room has a microwave & mini fridge which is really helpful for all the snacks and drinks that accompany a road trip.
Negative section of review
The hallway to our room wreaked of bleach and it was not in proximity to either the jacuzzi nor the pool. The bathtub faucet leaked, but worse the toilet tank leaked every time it was flashed. I brought the toilet leak to the attention of the staff immediately & the maintenance man came and "fixed" it for it to leak again the next flush. (He was nice though & it was late so we just threw a towel down & let it be). This was a one night stay & it did the trick for what we needed. However, we were coming from a comparably priced hotel 85 miles away which was significantly nicer & much better kept - that was part of the choice hotels brand. I am sad to say Hilton fell very short in comparison. This location has very nice staff but the facility needs a lot of work.
Monterey, California
Positive section of review
Nicely remodeled, clean, with modern colors and granite. Also has good free coffee.
Negative section of review
Parking spaces are a bit tight.
Destin, Florida
Positive section of review
Facility was clean. View from 1103 was amazing, amenities were good.
Negative section of review
Tub was broken, water maker on fridge was broken, washer dryer needs updated washer was hitting wall as it spun.
Chicago, Illinois
Positive section of review
The people were very helpful. Very beautiful atmosphere
Negative section of review
Breakfast was cold.
Cocoa Beach, Florida
Positive section of review
Very clean, pool was relaxing, and food was great.
Johns Creek, Georgia
Positive section of review
The bed was comfortable. The room was quiet.
Negative section of review
The room No. 123 needs maintanance. Bathroom door is crooked, shower curtain rail is loose, power outlet at the desk is ripped out.
Philadelphia, Pennsylvania
Positive section of review
Proximity to airport
Negative section of review
Not many options to eat
San Francisco, California
Positive section of review
the price was good
Negative section of review
did not have very much for guests
Sedona, Arizona
Positive section of review
Location
Negative section of review
We had challenges with staff at front desk.
Macon, Georgia
Positive section of review
value
Negative section of review
all was good