1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Key West, Florida
Positive section of review
Facilities and staff top notch. Had a great time there. The property is very clean and modern. We split our vacation between Key West and Miami Beach. Once we got to South Beach I had instant regret we left Capitana!
Negative section of review
I loved everything
Petoskey, Michigan
Positive section of review
The staff was exceptionally friendly. They treated us like family. The property is well maintained, clean and comfortable. We had a room with a balcony and a beautiful view.
Negative section of review
That we were only passing through and weren't staying longer.
Pigeon Forge, Tennessee
Positive section of review
They never pressured me about the do not disturb sign on the the door they give me everything I needed if I asked great place to stay will be back next year thanks.
Vincent, United States of America
Positive section of review
The view was fantastic. The house was clean and comfortable. I loved the kayak and paddle board I also appreciate the floats. I would definitely stay here again.
Negative section of review
I was looking for beach towels for the lake.
Miami, Florida
Positive section of review
Clean, modern rooms with really useful “tech” features, and nice touches like ear plugs and noise machines - although i didn’t find it loud.
Negative section of review
This might be more of a reflection on Miami at large, but not the easiest city to find N/A drink options, they ran out of Peroni 0.0’s
Galveston, Texas
Positive section of review
The rooms were very clean. The showers were perfect. We love the view of the ocean. Parking was close too.
Negative section of review
I love everything!!!!
Albany, Georgia
Positive section of review
The breakfast was meager. Only cereal, pancakes, and danish. No eggs or sausage.
Negative section of review
The pool was closed. The TV service was interrupted and no current station guide.
Key West, Florida
Positive section of review
Easy to get to everything
Negative section of review
Nothing
Myrtle Beach, South Carolina
Positive section of review
NOT MUCH ACTUALLY
Negative section of review
First room was gross and so hot that it was very uncomfortable. My husband had to go downstairs to complain. Maintenance came right away, which was good. They changed our room which only put us in yet another gross room, that smelled like skunk...I'm sure we know what that was. The floors in both rooms were sticky and disgusting. I killed 2 bugs and there was one dead smashed bug on the wall. Super great! The floors were dirty even where not carpeted. It was just disgusting all over.
Ocean City, Maryland
Positive section of review
Location
Negative section of review
Not great no elevators