1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
Excellent location. Both central but adequately quiet street. Conveniently located near pharmacy and grocery store. Lots of great restaurants nearby. The rooms are nice and modern with great finishes.
Negative section of review
The property is loud. The construction of the building is such that sound travels incredibly easily. So, guests with even normal volume are very audible in the room. The A/C in the room also is incredibly loud. On one evening, guests in the room next to me were having a party. Because there is no staff onsight, it took about two hours for anyone to address the issue (though, eventually it was addressed).
DeSoto, Texas
Positive section of review
Breakfast was plentiful and tasty with many options. I was disappointed with the bait and switch scam resulting in my paying more than I agreed to when I reserved the room.
Negative section of review
The carpet in the room was filthy.
Boise, Idaho
Positive section of review
Good location, very flexible with our late check-in and early departure. Clean and well appointed. Great suggestions for dining.
Negative section of review
It was all good. We were aware that there were stairs and appreciated the handrails on both sides.
Port Wentworth, Georgia
Positive section of review
Location of hotel was great, staff was friendly and room was clean.
Kingman, Arizona
Positive section of review
Clean, bright, well presented, and comfortable.
Negative section of review
The bath tub drained too slowly.
Phoenix, Arizona
Positive section of review
The customer service
Negative section of review
No housekeeping
Orlando, Florida
Positive section of review
Hotel is beautiful
Negative section of review
$36 for self parking!!! Dolphin lot was full, told to park at the Swan and could move car later and get discounted rate. Explained this at check-in. Employee said she would apply discount but didn’t! Have sent 2 online inquiries and left 1 voicemail message with NO response.
Chesapeake, Virginia
Positive section of review
Cleanliness
Negative section of review
Nothing
Scottsdale, Arizona
Positive section of review
breakfast?
Negative section of review
not senior citizen friendly. if your not smart with technology you shouldnt stay in place like this .there no human staff to ask a question. couldnt make tv work and no one there to fix it .
Minneapolis, Minnesota
Positive section of review
Not much
Negative section of review
Not like it used to be! Less drinks available in the room . Room so small . Definitely not worth the price. Barely hot water . Deposit too high