1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gatlinburg, Tennessee
Positive section of review
A clean, unique themed hotel and I enjoyed the themed decor. Was impressed with thw layout of the room, having the coffee shop and a large comfortable lobby to sit and enjoy.
Negative section of review
I did not like that the hold of 150 was processed through my bank. I understand the hold, but at the end of my stay when i had not used it why process it. Now i have to Wait on my money to be returned to me. Poor policy.
Victoria, Texas
Positive section of review
Front desk lady was Very professional, checking in was fast and customer service was the best
Kailua-Kona, Hawaii
Positive section of review
Availability to do tours and the beach was small but still lovely
Edinburg, Texas
Positive section of review
Location, staff assistance in correcting an over charges,
Negative section of review
Did require a little maintenance
Scottsdale, Arizona
Positive section of review
The pool and the lake were a highlight of the resort.
Negative section of review
First of all, it was exorbitantly priced. On top of it, we choose breakfast included which increased the price of the stay. As we were 3 adults staying, they only gave us 30$ spending limit (everyone included in that price) on the breakfast where a single dish started from 17$. When we sat for breakfast, they told us we’ll start with coffee implying that it is on the restaurant, which it should have, was charged on our bill. Overall, not a great stay and poor management in terms of customer service. They only cared about how to scoop more money from the customers.
Honolulu, Hawaii
Positive section of review
Location, staff & room were excellent
Negative section of review
Coffee
Daytona Beach, Florida
Positive section of review
They had bed bugs and was very infested
Negative section of review
Bugs and staff was unhelpful and not concerned
Airway Heights, Washington State
Positive section of review
Location was good. Not heavy traffic.
Negative section of review
Location
Tucson, Arizona
Positive section of review
Horrible facility
Negative section of review
Everything
Orlando, Florida
Positive section of review
Price
Negative section of review
There was pets