1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
The hotel was great - the problem is with booking.com itself. They sold a me a king bed room, but the hotel only had queens available. They also charged a "resort fee" that, by law as I understand, cannot be collected online and had to be collected in person. I received no reply to the customer service ticket I submitted regarding this and these 2 issues have not been addressed in any way.
Negative section of review
Booking.com. The problem is booking.com. The hotel is fantastic, but the problem is booking.com. Booking.nope.
Torrey, Utah
Positive section of review
There really wasn't a view. We were located on 2nd floor and looked out onto the main road, though it was obscured by the blooming trees. The room was comfortable enough. We ate several meals in the Pioneer Kitchen and found the food to be very good. We didn't use any of the facilities like the pool, spa, or excursions because the weather was very cold and windy.
Negative section of review
I think the hotel just needs some maintenance and updating. The rooms need a little more lighting.
Seneca Falls, New York State
Positive section of review
The location was easy to get to and parking right behind the hotel made it easy. The rooms were beautiful and definite updated.
Negative section of review
Would have liked a small refrigerator in the room .
Hot Springs, South Dakota
Positive section of review
The owner was nice and was quick to respond to a problem
Negative section of review
Old, not exceptionally clean and was the worst was the plastic mattress pad. I sweat all night and obviously did mort sleep. The toilet ran all night
Rochester, New York State
Positive section of review
Lots of space, nice style, reasonably clean.
Negative section of review
NOISY. it was as though the apartment above me, loud conversation and music, was in my room. No insulation from that.
Mesa, Arizona
Positive section of review
Room was clean, bed was comfortable
Negative section of review
Breakfast was dull, same items everyday, No cleaning services during my stay. They say they only clean rooms every 3 days. Hotel location had no views
Sarasota, Florida
Positive section of review
Close to the airport.
Negative section of review
Area did not feel overly safe.
Lafayette, Louisiana
Positive section of review
Staff was friendly.
Negative section of review
Smells from disinfectant was strong.
Bloomington, Illinois
Positive section of review
Fresh and clean
Negative section of review
Room a little tight for moving around. No comfortable chair on which to read or relax.
Orange Beach, Alabama
Positive section of review
The room