1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Orlando, Florida
Positive section of review
I loved my check-in process. Ms. Fidelia was great. I have never laughed so hard after having a bad experience at the air port and car rental place. I was ready to sleep in a tent in the parking lot, but God placed Ms. Fidelia in our path. I will always stay at Coco Key when I am in the area. If anybody deserves an award and a free dinner, it is her. I also need to mention her coworker who was working with her that night and also had jokes.. Btw we did end up eating from Taco bell that night 🤣🤣🤣
Grand Junction, Colorado
Positive section of review
The room was clean, spacious, and comfortable. Check in was easy and the staff was friendly. Good location. Location was not far from the Colorado National Monument and several breweries and restaurants.
Negative section of review
The mini fridge didn’t have a freezer section and breakfast ended at 9:00am
New York, New York State
Positive section of review
The staff were very helpful in resolving some of our issues. They changed us to an acceptable room and were very helpful in in arranging for cabs, but with an extra charge for services.
Negative section of review
The first room was so small that we did not have room to open our suitcases. The online pictures are deceiving at best. Waiting for an elevator was routine with the 46 floors. Breakfast line was so crowded, we went to Starbucks and paid our own way.
Warwick, Rhode Island
Positive section of review
Cool modern warehouse conversion. Great staff and meals at the restaurant. Try the French Tiast!
Boston, Massachusetts
Positive section of review
it is possible to check in luggage after check out.
Negative section of review
view from the window was not good.
Lake Havasu City, Arizona
Positive section of review
Walking distance to London Bridge and Restaurants
Oro Valley, Arizona
Positive section of review
Breakfast was good with a nice variety.
Louisville, Kentucky
Positive section of review
The lobby was very clean and inviting.
Negative section of review
The rooms smelled, our covers had blood on them, we had a wall outlet that was not covered, the air conditioning unit was very loud and we had no towels in our room and we found a few bugs in our room. When we I informed staff they were rude, not helpful and questioned me about the blood.
Neptune Beach, Florida
Positive section of review
Everything was right there.
Jackson, Wyoming
Positive section of review
Everything was great
Negative section of review
I had to leave