1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sun City Center, Florida
Positive section of review
The room was large in size and very clean. The beds were comfortable. My wife loved the 4 pillows (due to her having to sleep on 2pillows) which were comfortable and supportive to her. Also, we both liked the ability to control the temperature in the room, warmer at night & cooler during the day. The breakfast area was inviting and a variety of breakfast food was offered. The coffee was great! Enjoyed drinking our coffee out by the pool.
Negative section of review
My wife would have preferred the bathroom sink area to be enclosed from the bed area, for privacy after showering and keeping the light from waking me. Also, there could have been more towel racks/hooks to hang wet towels, especially at the sink/ counter.
Fairfax, Virginia
Positive section of review
The breakfast every morning was excellent. Staff very friendly. People splashing and playing on the pool.Mp
Negative section of review
Nothing.
Norwalk, Connecticut
Positive section of review
Nothing at all. Was not what it was advertised at. Was so dirty, it was disgusting.
New York, New York State
Positive section of review
The location and a guy at the reception called Emanuel
Negative section of review
The staff at the reception ( one lady in particular, very rude and impolite) , only one elevator. No bellboy , no trolley ( 4 suitcases) . We were offered an upgrade that in reality was worse than our actual original reservation . We made two reservations willing to flight to Toronto in between, the hotel didn’t accept to keep two suitcases for 4 days till we come back. As a result of all the bad treatment we canceled our second reservation and went for five days to another hotel, not willing to ever come back to this hotel
Hastings, Nebraska
Positive section of review
Mostly clean room fresh towels A/C
Negative section of review
Very dirty floor No real breakfast, only watered down coffee
Wichita, Kansas
Positive section of review
Easy room access, including elevator
Clearwater Beach, Florida
Positive section of review
It was everything and more!
Negative section of review
We thought there was going to be a hot tub
Irvine, California
Positive section of review
Location
Negative section of review
We were gone all day til 4 pm and the room did not get tidied
Galveston, Texas
Positive section of review
Cleanest
Negative section of review
Pool water was not clean
Stafford, Texas
Positive section of review
Staff
Negative section of review
Bugs in room, rust on all metal surfaces, no blanket, dirty floors, all lamps didn't work, only 1.