1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sevierville, Tennessee
Positive section of review
Very clean, good location to the venue we used for the wedding. Could beat traffic because it was off of the main highways. Beds were clean and comfy. Hottub worked like it should and the kids really enjoyed the game room addition on the house. Quiet on the inside despite loud guests next door. Had a good stay and had no problems with anything.
Negative section of review
No internet access yet, Hotspot off phone could only do so much.
Gatlinburg, Tennessee
Positive section of review
A clean, unique themed hotel and I enjoyed the themed decor. Was impressed with thw layout of the room, having the coffee shop and a large comfortable lobby to sit and enjoy.
Negative section of review
I did not like that the hold of 150 was processed through my bank. I understand the hold, but at the end of my stay when i had not used it why process it. Now i have to Wait on my money to be returned to me. Poor policy.
Victoria, Texas
Positive section of review
Front desk lady was Very professional, checking in was fast and customer service was the best
Edinburg, Texas
Positive section of review
Location, staff assistance in correcting an over charges,
Negative section of review
Did require a little maintenance
Scottsdale, Arizona
Positive section of review
The pool and the lake were a highlight of the resort.
Negative section of review
First of all, it was exorbitantly priced. On top of it, we choose breakfast included which increased the price of the stay. As we were 3 adults staying, they only gave us 30$ spending limit (everyone included in that price) on the breakfast where a single dish started from 17$. When we sat for breakfast, they told us we’ll start with coffee implying that it is on the restaurant, which it should have, was charged on our bill. Overall, not a great stay and poor management in terms of customer service. They only cared about how to scoop more money from the customers.
Ontario, California
Positive section of review
Everything was perfect and super clean
Airway Heights, Washington State
Positive section of review
Location was good. Not heavy traffic.
Negative section of review
Location
Miami Beach, Florida
Positive section of review
Location was the best.
Negative section of review
Quality standards of the bathroom.
Augusta, Georgia
Positive section of review
Nothing
Negative section of review
Everything, I came to this hotel there was no covers one pillow no trash can no towels no rags no hand rags no soap nothing absolutely nothing I've complained the whole entire trip there I was always told her they were coming and then you forget about me and never brung anything I wound up going to Walmart to buy my own blanket and buy my own material the day I was leaving I overheard the desk clerk and one of the other ones talking about me cuz I bought a blessing and stuff from Walmart because their professionalism went out the goddamn window this is the worst place and I wouldn't recommend this place to anyone not even a bump. The staff there are unprofessional uncaring and do not need to be working there for getting paid to do absolutely nothing
Orlando, Florida
Positive section of review
Price
Negative section of review
There was pets