1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Norfolk, Virginia
Positive section of review
Everything about this hotel is luxurious and wonderful! From the moment you are greeted at check-in and until you leave, this property will exceed all your expectations. The staff are above and beyond with customer service, and the art throughout the hotel is spectacular.
Negative section of review
Nothing at all.
Gatlinburg, Tennessee
Positive section of review
Bed was comfortable but the view was terribly ,a nasty pool. The facet in the tub pulled out from wall when trying to turn shower on. No Wi-Fi the whole time we were there. Ask for help but still did not work.
Negative section of review
The view from our room a nasty pool with nasty water in half of it. They should a least cover this mess up. No ice maker, no WiFi tried to get help with it no luck. The shower about pulled out of the wall. Had to hold with both hands so would not pull out from the wall.
Grand Rapids, Michigan
Positive section of review
Breakfasts was great. Staff was very helpful . Staff got us ground floor room for disabled sister. Allowed me to take her a breakfast a few times. Pool was awesome. Beds was very comfortable.
Negative section of review
The toilets are for short people. Felt like I was on the floor. I like the bigger coffee pots for at least 4 cups of coffee. Refrigerator was loud.
Azusa, California
Positive section of review
It was clean and comfortable. Everyone in our family was able to get a good night's rest. We usually struggle to get very much rest at hotels, or motels.
Negative section of review
The outside could use some updating. Watering the grass would help a lot. Maybe some fresh paint on the outside.
Williamsport, Pennsylvania
Positive section of review
Beds are extremely comfortable an room was very clean. Staff was will to accommodate us an were very pleasant.
Negative section of review
People in room next to us were very loud. Also alot of kids running down hallways being very disrespectful an load. Didn't get much sleep. Refrigerator was on lowest setting an froze everything in it.
Alcoa, Tennessee
Positive section of review
Breakfast was very good lots of options to choose from
Carlstadt, New Jersey
Positive section of review
Close to bus stop,easy access to Manhattan.
Negative section of review
2nd floor without lift. Not keeping luggage when asked.
Nanuet, New York State
Positive section of review
Comfortable, clean,
Negative section of review
Door latch was falling off, was not fixed after addressed
Serrano Village, California
Positive section of review
Prices online
Negative section of review
The staff and the customer service.
Galveston, Texas
Positive section of review
Not much
Negative section of review
They are the most unorganized hotel I've ever encountered.