1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New Orleans, Louisiana
Positive section of review
They didn’t have the room ready when I got there and I had to wait with my mom and aunts who are all over 70 years of age. Also, the tv didn’t work once w finally got access to the room but the balcony was beautiful. After moving rooms because of the broken tv, we were given a room with NO balcony. I asked for a refund difference and they couldn’t assist. They didn’t offer us any consolations at all. So we left and found another hotel room.
Negative section of review
Helpfulness
New York, New York State
Positive section of review
It was in the perfect location, about 8 minutes walk to Times Square and plenty of shopping and restaurants within walking distance. The beds were comfortable and the temp was great in the room. The men helping with luggage were exceptionally helpful in getting our bags in and on the elevator. Nice views from our room that I loved looking out.
Negative section of review
It was hard to get coffee for our room and at first we didn’t even have a coffee pot, a cleaning lady got it from another room as the front desk never brought it up. Seems like that’s pretty standard for a room especially at this price point and the website says there is a coffee pot in all rooms.
New Orleans, Louisiana
Positive section of review
I loved the friendliness and the professional. I loved they helped when I was needing assistance. I loved the breakfast availability. I loved the different rooms within the hotel space.
Negative section of review
Nothing I didn’t like.
Corolla, North Carolina
Positive section of review
The breakfast was excellent. The staff was truly friendly and very hard working. The location is perfection and parking is a breeeze. The pools are a big plus--inside and out!
Negative section of review
Housekeeping did a wonderful job and Betty was so amazing--she seems to be in charge of everything! I just felt like they needed additional staff especially since it isn't even Memorial Day yet!! The bannister on the 3rd floor balcony was a little wobbly. But we really were very happy!!!
Dania Beach, Florida
Positive section of review
Shuttle was on time, several restaurants within walking distance
Negative section of review
The price was very high, almost double, compared to what I've paid around Ft Lauderdale in the past.
Nashville, Tennessee
Positive section of review
I liked the restaurant the views & the scenery
Negative section of review
They charged my card twice I traveled 4 hours away just to be stuck in a hotel room for 3 days with no money been waiting forever for a refund
Max Meadows, Virginia
Positive section of review
Convenient and cost. Staff and lodging were good
Negative section of review
Breakfast
Fort Lauderdale, Florida
Positive section of review
I liked the location. I like the closet space
Negative section of review
The bathroom floor looked like it has not been mopped in very long time. The accommodations for that crazy price was not worth it. They should be charge almost half of what they are. I have stayed in upscale accommodations that were 100$ less than they charge per night.
Oakhurst, California
Positive section of review
It was very clean and organized.
Negative section of review
Instructions on how to use the TV
New Orleans, Louisiana
Positive section of review
The balcony.
Negative section of review
Everything else. They didn’t have the room ready when I got there and I had to wait with my mom and aunts who are all over 70 years of age. Also, the tv didn’t work once w finally got access to the room but the balcony was beautiful. After moving rooms because of the broken tv, we were given a room with NO balcony. I asked for a refund difference and they couldn’t assist. They didn’t offer us any consolations at all. So we left and found another hotel room.