1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
SeaTac, Washington State
Positive section of review
The breakfast is excellent with so much variety. My grandchildren enjoyed the pool and game area. The shuttle service is the best we have experienced. The drivers are very friendly and so timely. The bathroom is large and is very well lighted. The location is close to shopping and food. For the price I was pleasantly surprised with the hotel.
Negative section of review
We were cautioned that the room cards don’t work well. We had to redo cards three times and two of those times only one card worked. One of the staff said we shouldn’t keep cards next to other cards but we had kept them away from our cards. We were told the card readers should be replaced this year. This was rather frustrating but not critical.
Charleston, South Carolina
Positive section of review
Candlewood Suites Charleston/Mt. Pleasant was great. The room was reasonably priced, very spacious, the bed was incredibly comfortable and the property and room were very clean. Even had a kitchenette with supplies for long term stay.
Negative section of review
The only negative was the parking was a bit small, although they do have overflow parking across the street on another site.
Galveston, Texas
Positive section of review
The eggs were good--i appreciated the picante. The AC in the room worked well, and we loved the pool area. Staff was friendly and helpful, especially Steve in Nick's--he went above and beyond.
Negative section of review
The breakfast room is poorly laid out and way too small. Needs to be bigger and have seating! The bathroom door in our room was nearly impossible to open and close. The pool should open earlier.
Plainfield, Indiana
Positive section of review
BOTH LADIES AT THE FRONT DESK!!! MS MARY & MS ROXY WERE AMAZING!! THEY BOTH WENT ABOVE & BEYOND TO HELP ME DURING AN EXTREMELY DIFFICULT TIME!!
Negative section of review
I tried to cancel the reservation to this hotel as soon as I walked through the door. Very nice location surrounded by very nice hotels, this one is nice from the outside. When you walk in it's very old with an old musty smell. The carpet & the furniture in the front lobby are terrible. I literally walked in & out of the room. The lady at the front desk said they had a no cancellation policy, she was supposedly calling booking.com to confirm I could cancel before 4:00. She did not get through & after holding I got through at 4:09! You have not processed the cancellation of this reservation, nor have you refunded my account. I pay interest daily! This needs returned & refunded immediately, please!!?
Gardiner, Montana
Positive section of review
This is a very attractive, clean and comfortable Inn in a great location
Kingsport, Tennessee
Positive section of review
Good coffee in the morning Check-in woman was really good
Negative section of review
a shabby room, looks like dirty linen, no breakfast, very noisy refrigerator and extremely dirty microwave.
Metairie, Louisiana
Positive section of review
Good location and reasonable price. Easy property access
Nashville, Tennessee
Positive section of review
Location to broadway st
Negative section of review
Overpriced I paid 700.00 a night. About 300.00 over priced
Hagerstown, Maryland
Positive section of review
Close to my venue
Negative section of review
No WiFi, TV kept going out. Room was dirty. Breakfast was bad.