1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Terre Haute, Indiana
Positive section of review
We checked in and the place was under construction called booking.com. They were no help at all. Really nice gal said she was going to help the manager was unavailable, refusing to respond and so they finally offered to move us to a room the next morning the construction, dust and paint fumes were horrific will never stay again horrible
Negative section of review
See above.
Edmond, Oklahoma
Positive section of review
We liked the friendliness of the staff, good breakfasts, how quiet the hotel was, and that parking was easy.
Negative section of review
There was no guide channel on the television. We had to scroll channel by channel (such a waste of time) and try to find something. We didn't like that except for the morning after our arrival we had to ask every day at the front desk to have our trashed emptied or for clean towels . We stayed for 6 nights and our room was not vacuumed nor was our bathroom cleaned. Finally, it would have been nice to have gluten free muffins or bagels at breakfast. There are plenty of places to get these from and using a microwave won't cause cross contamination.
San Antonio, Texas
Positive section of review
Loved the BBQ facilities! Had a fun family cookout by the pool. Spacious room was perfect for relaxing.
Frisco, Texas
Positive section of review
This property was clean, friendly and well appointed.
Negative section of review
The bedding was an issue during my stay. The bed had a sheet and a very thin top cover. Both nights if my stay. I requested a blanket for my wife. This request was denied both nights due to no available blankets. This is the only negative I have for my stay. However, having at least one available blanket seems a small request. Holiday Inn Express ALWAYS has, at best, minimal bedding available.
Sacramento, California
Positive section of review
The location, the rooms were spacious and the staff.
Negative section of review
No Bell Staff
Minneapolis, Minnesota
Positive section of review
Very good location. I was able to cook food.
Negative section of review
The entrance door on 1st floor makes a HUGE slamming sound when closing. I was awaked up multiple times a day when someone came in or went out. The water stream from shower is so weak, I barely washed myself. I texted the owner to ask the wifi password on the first say but he/she did not answer until checkout.
Carlsbad, California
Positive section of review
The staff, price and location
Negative section of review
Some service went down with the TV provider (not the facilities fault) but no TV until the next day when we were checking out, the tv turned back on sometime the night before but we didn't have tv before we went to bed at 11pm which is sorta a bummer when your only there one night and your partner needs/likes the TV background noise to sleep.
Miami Beach, Florida
Positive section of review
Staff was very helpful
Negative section of review
Dishes weren’t cleaned when we arrived , so we didn’t use them , walls were thin , could hear everyone walking & talking in the halls
New Orleans, Louisiana
Positive section of review
Convenient
Negative section of review
A bit old
Hermosa Beach, California
Positive section of review
Location
Negative section of review
Felt like the staff was just meh