1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Carson, California
Positive section of review
We liked our beginning stay but after staff was very disrespectful. The room was dirty and not properly cleaned. We made sure to communicate with the hotel in every way and even tho they offered a free night stay. It was not to fix the problem but to shush money/payment. I asked for the Hotel policy and that was never given to me.
El Portal, California
Positive section of review
Proximity to Yosemite. Patio on the river. Convenience/Gift Store, 2 restaurant options on site, kitchen in suite, fireplace in room.
Negative section of review
Our jetted tub didn’t work and outside hot tubs were not hot. Restaurant was expensive. No internet unless you paid 10 bucks for 24 hours and then it didn’t work due to rainy weather.
Long Beach, California
Positive section of review
It was very close to our cruise line. A very cool place to stay.
Negative section of review
Everything was great
Milwaukee, Wisconsin
Positive section of review
Staff were friendly and I liked the decor of the facility.
Negative section of review
Our TV remote did not function. We asked for service on the remote but never received a working device through out our stay. A room change was mentioned but we were not moved since there was not another comparable room. A discount was mentioned but never received. We were looking forward to a little TV viewing while we had free time.
Monroe, Washington State
Positive section of review
Hotel staff was amazing ... truly a joy.
Negative section of review
There was such an unpleasant odor in the main lobby of the hotel and very, very bad in our room. We had to leave the window open even though it was raining and cold - due to the smell.
Bellingham, Washington State
Positive section of review
Location, price
Negative section of review
They list EV charging facilities but clearly don’t welcome EVs as they charge $20/hour for a level 2 charger! Bathroom needs updating.
West Valley City, Utah
Positive section of review
it was clean
Negative section of review
there was not enough information about the pool on the website the hours for the water slide are very limited
North Little Rock, Arkansas
Positive section of review
Everything
Negative section of review
Nothing
Hagerstown, Maryland
Positive section of review
Nothing.
Negative section of review
Room was DISGUSTING! It is like a TRAPHOUSE. There were blunts in front of the bed and cigarettes butts and all types of debris on the floor and on the tables. The manager refused to give me a refund or my deposit back because I requested a refund due to the complete and udder filth. Manager said that they wouldn’t give me a refund because I stayed the night. Mind you I just traveled 7 hours to get to this hotel and was exhausted. In the morning there was no one at the front desk and I had to call seven times just to get a hold of somebody. And the receptionist at the front desk gave me the “managers number” after I requested it and come to find out it was to the front desk so she refused to give me the managers number. This was the worst hotel I ever had and I highly recommend that you do not stay here if you want to go with some friends in your suitcase!!!!!!
Cleburne, Texas
Positive section of review
Nothing
Negative section of review
The rooms are extremely small and as soon as you turn on the lights, you see roaches