1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hatch, Utah
Positive section of review
It was a lovely house, and the room, though in the basement, was not basement-like at all. The ceilings were high, and there was a large window, with a window well. The common area had a large screen TV and couch with a wonderful kitchen, with all the amenities as well as laundry facilities. The bed and bedding were wonderful.
Negative section of review
Can't think of anything.
Portland, Oregon
Positive section of review
Everything was better than we both expected, definitely coming back for our anniversary.
New York, New York State
Positive section of review
The staff was excellent. They were very accommodating Re our change in plans.
Negative section of review
The bathroom was very tiny.
Lufkin, Texas
Positive section of review
Good area. Mcdonalds rigjt down the rd and a gas station behind it
Negative section of review
Had to wait about 30 min before we where even addressed, and that was after we ended up looking for the staff. The hotel is home to many people instead of just a quick stay. Looked like a drug hotel honestly. The rooms..clean with a 1st glance..but what was even on the headboard...and the nightstand...
Chicago, Illinois
Positive section of review
Hotel is in a perfect spot for access to everything downtown.
Negative section of review
Staff - sorry but they SUCK !!! Front desk guy was less then helpful with check in process and having to get a valet . The cart we used to our belongings upstairs had a flat tire. It was me and my two kids 9 and 12. On our second day I asked the front desk if our room would be cleaned she said yes, trash emptied, we were also out of shampoo and body wash and needed another towel for my wife who was flying in that night. We came back to our room nothing had been touched just another set of towels. No soap, trash full to the brim anyway it was disappointing. On check out we asked the front desk lady for a receipt, she printed one but never really acknowledged us when I asked if I needed to sign or do anything, nothing at all was said-bye or anything. Valet guy had to go plug in his cell phone before he could go retrieve our car. Customer first ?? Not really.
Boise, Idaho
Positive section of review
Super clean. Thoughtful details. Great location.
Indian Wells, California
Positive section of review
Beautiful scenery
Negative section of review
Room key
Dana Point, California
Positive section of review
Location
Negative section of review
Room size