1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
I stayed in a dorm and, facilities wise, it was one of the best hostels I stayed at. It was a 10-bed dorm but it was clean and very spacious (other hostels would make it 16 bed). My room has big windows so it gets lots of natural sunlight (but I guess most other rooms won't be similar as mine is at the end of the hallway). Everything wasn't brand new but certainly not dirty and worn out either. The bathroom also looked clean and well maintained.There is a common area with pool tables but not many people there. The location is very convenient for sightseeing as it's in the city center (or downtown as Americans called it) and 5-10 minutes walking for metro/bus stations.
Negative section of review
Given this is the land of lawsuits, it's understandable that they have a liability waiver (though many smaller hostels I stayed in the States don't have it, guess they couldn't afford lawyers, unlike this one). It left a bad first impression nonetheless, as if you went to a restaurant and the first thing they served was a waiver for all food poisoning liabilities. And the way their staff handled it didn't help either. Their reply, when asked some questions, was basically it's what it's, take it or leave it. They lacked the common warm feeling in hospitality service, and were more like bureaucrats - polite enough in interactions, but grudgingly. Their price was comparable to most American hostels I stayed at but that also means it is more expensive than the global rate. Wifi signal in the kitchen area was fine but if your room is far from it then signal strength would drop significantly
Murphy, North Carolina
Positive section of review
Nice spacious room with wet bar, comfortable bed, extra chairs and a desk chair. Large bathroom and a decent breakfast selection. Clean and well maintained. Great value.
Negative section of review
Location is near casino, but a few minutes drive from restaurants, shops. And we knew this before booking, but no guest laundry or gym. There was a pool, but it was not open. Lobby and breakfast area were ice cold.
Yucca Valley, California
Positive section of review
The owners were very friendly and accommodating.
Atlantic City, New Jersey
Positive section of review
Very clean and close to everything
Negative section of review
N
Galveston, Texas
Positive section of review
Decent breakfast, excellent coffee
Negative section of review
The hotel is ‘tired’. Furnishings and mattress are in need of an upgrade
Panama City Beach, Florida
Positive section of review
Location was the only good thing
Negative section of review
It was dirty, run down and mattress was wore out and pillows bad
Salisbury, Maryland
Positive section of review
It’s close to everything
Negative section of review
It has mold, roaches, it’s old and musty definitely not worth the $75 I paid.
Washington, D.C., District of Columbia
Positive section of review
Great location nice room
Negative section of review
Skip the breakfast, was very noisy cafeteria like Not what we expected for the Willard, do room service instead
Atlantic City, New Jersey
Positive section of review
Comfortable space
Negative section of review
Nothing
Garland, Texas
Positive section of review
Nothing
Negative section of review
Everything. Staff was rude. Room was raggedy.