1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Washington, D.C., Maryland
Positive section of review
During my short stay, front desk shined, they were very helpful, especially a woman named Onamica, she was extremely helpful when I needed help in a pinch. Location itself made it very easy to get to where I needed to be as well.
Negative section of review
Window in the room looked out on to what was fake grass and some fencing that was used to attempt to hide what I believed to be significant electrical equipment that there to service the floor directly below. Space outside of the window was also more of a dead-end space, which made the room very dark, felt like a cave, plus the bed was very uncomfortable, and all of the pillows were dead flat. Would've tried to change rooms but I got in later than I anticipated, plus it was just a one night stay, I've had to deal with worse, so I simply stacked the pillows and made the best of it.
Honolulu, Hawaii
Positive section of review
Room was large and beds were comfortable. Breakfast buffet was very good and the wait staff attentive.
Negative section of review
Waikīkī beach is very crowded and we weren’t able to get beach chairs. The beach is across the street from the property. The pool at the hotel was very small. Also, the wait for the elevators was long.
Logansport, Indiana
Positive section of review
Beds were comfortable and I liked the coffee maker and refrigerator in room. All staff were friendly.
Negative section of review
Bathroom vent was really dirty and the whole room had a very damp feeling despite the air being on. The outlet behind the bedside table had what looked like black mold on it. Im not an environmental exposure expert, but it appeared to be mold.
Shelton, Washington State
Positive section of review
Great staff. Convenient for our needs. Clean. Restaurant as good as the rest in town.
Negative section of review
Mattresses were wrapped in something that crinkles and bunches and the sheets aren’t happy.
Pigeon Forge, Tennessee
Positive section of review
We liked the rocking chairs outside overlooking the river
Negative section of review
The woman at the front desk was unnecessarily hostile and everything she told us was misleading. The receipt said Jolly checked us in. She told us the wrong room number, and floor and told us to look at the keys when we asked for clarification. She told us the wrong time for breakfast and in the morning so we missed it completely! When we came down at 9am the next morning looking for breakfast we passed behind the front desk and she barked out "Excuse me!" We had to go to Cracker Barrel across the street that made us late for check-out when I called to ask for an extended check-out the phone rang forever and when she finally answered she said, "You can have 15 minutes." This person should not be working in customer service. The room was adequate except the fridge had a crack in the corner and the carpet outside on floor 5 was stained.
Boardman, Oregon
Positive section of review
Reasonably priced, central location.
Negative section of review
Weeds growing outside of motel, zero landscaped. Stains on carpet near entryway.
Pigeon Forge, Tennessee
Positive section of review
Clean and very good location
Negative section of review
Elevator was super slow and hot
Saint Louis, Missouri
Positive section of review
Clean biz newly renovated
Negative section of review
I have reservation which breakfast included they ask me to pay the breakfast but there is no proper breakfast and a long line wait time was too long so we just left biz we can’t wait
Broken Bow, Oklahoma
Positive section of review
great location
Negative section of review
all was good, would have liked eggs but that's ok
Saint Louis, Missouri
Positive section of review
Great location
Negative section of review
Small rooms