1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Galveston, Texas
Positive section of review
Front entry had a bad mold smell . Room service was terrible . Room wasn’t cleaned , had to get towels myself , remove trash , make beds . No liners are towels were ever brought to room . Front desk response ,” I guess someone forgot they had a job.” Very unprofessional . I brought towels down I was brought the hamper to put towels in at front desk response, clerk just looked at me . I picked them up and put them in hamper . I asked if room service was additional ,she responded no . Such a disaster of stat . Coffee nor cups were replaced in room . I got , “sorry “ at checkout . I paid for lodging and what went with it . Booked for ocean view , it is not ocean view , so I ask at check in , I was told if you stand on right side of balcony I can see the beach /water. I ALWAYS book Hilton properties due to great customer service , cleanliness and comfort . This was def not the case for the money paid . I will stay clear of this hotel in future trips to Galveston
Negative section of review
The pool and hot tub after a long day outing
Carson City, Nevada
Positive section of review
The rooms are large, they had extra beds, beds are comfortable, and the pool is nice.
Negative section of review
I wish it had breakfast and a jacuzzi.
Chicago, Illinois
Positive section of review
Hotel workers are very friendly
Negative section of review
The rooms are noisy, and it was clear on how to get to certain areas of the hotel, especially for those not from around there. They never mentioned their amenities, so you wouldn’t know about them unless you googled everything.
Arlington, Texas
Positive section of review
Easy on and off hwy
Negative section of review
Rooms were super small.
Port Charlotte, Florida
Positive section of review
Location
Negative section of review
Unprofessional
Nags Head, North Carolina
Positive section of review
Location
Negative section of review
Bad mattresses
Corpus Christi, Texas
Positive section of review
Nothing.
Negative section of review
Unfortunately, we did not stay at this hotel after seeing the condition of the room. The room smelled molded. The side of the chair was stained black and dirty. My son opened the drawer, and their was a roach. The comforter had black marker stains. The female staff took long to assist us, 2 times. The pool was green. The hotel appeared just old and requires a lot of renovations. So sad, we were not able to cancel. We lost $142. I wished we could have seen the room prior to paying. The pictures on the website are deceiving. I have never complained about a hotel before. I was pretty disappointed. We just drove back home. It's was pretty tiring. Never again! Not a QUALITY hotel.
Nashville, Tennessee
Positive section of review
Staff
Negative section of review
Planes but got use to them
Boulder City, Nevada
Positive section of review
The staff was amazing and very helpful especially for food recommendations.