1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Orlando, Florida
Positive section of review
2 nite stay. Moved to different room the second nite but to the sagging bed. Terribly uncomfortable. Second nite was good.
Negative section of review
Bed in first room.
Kalispell, Montana
Positive section of review
Breakfast was really good. Awesome support for EVs. Free Destination charging and I don't have to worry about charging.
Ocean City, Maryland
Positive section of review
The hotel is situated on 10th Street, which is a great location. The balcony looking over the ocean was also very nice.
Negative section of review
The parking at the hotel cost additional which was unexpected. The main parking lot is also very tight and almost always full which means parking in their secondary lot which is farther away from the hotel. The air conditioner in the room was extremely loud each time it would cycle on. The refrigerator didn't work at first and then it worked too well and froze everything we had put inside (causing soda cans to burst in the middle of the night). The shower was kind of dated and a bit gross. The lobby and elevator area is all very tight.
Anderson, California
Positive section of review
The property was beautifully landscaped and has a very peacefu and welcomingl vibe.
Negative section of review
Our actual room was empty and dingy. The carpet is stained and needs to be replaced. The bathroom was also outdated and unpleasant. The beds were hard and very uncomfortable. Looks like they're doing construction, so hopefully these things are being addressed. But the room was a stark contrast from the rest of the property and was very overpriced for the condition. Plus the hold they placed on my card continued to stay on for over 10 days after I checked out.
Oakhurst, California
Positive section of review
Staff are accommodating
Brooklyn, New York State
Positive section of review
The breakfast was great
Negative section of review
The light in my room was not working . I called holiday inn prior to checking in to ask about the hot tub because the REASON I BOOKED S NIGHT was specifically because this location has the hot tub and sauna. They told me it was working and pregnant and sick I was ready to relax it was not working. I asked about refunding me because everything was going wrong … and the stuff in my room wasn’t working. They told me to contact booking.com
Orlando, Florida
Positive section of review
The room
Negative section of review
The water rides were down and my niece was looking forward to them
New York, New York State
Positive section of review
Staff was very helpful with restaurant recommendations
Negative section of review
A bit noisy on the street side at night
Pella, Iowa
Positive section of review
The breakfast was just OK. The location is good.
Negative section of review
They need to update and make sure that they check, fix or replace things that are broken or worn down. They also need to replace beds and chairs that are old and broken down. This facility looks run down. There was mold in the bathroom.
Colonial Heights, Virginia
Positive section of review
Nothing
Negative section of review
It had a lot of mold. The beds felt moist/wet, the room felt moist. The bathroom sink was clogged.