1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sacramento, California
Positive section of review
If refund is solved, I will changed my review to positive. Arrived, couldn't enter the room (tech issues with the key) and unsafe neighborhood made me go to a different hotel and paid another $200. Booking.com has elevated the refund request. The property kept saying to call booking.com, while booking.com said that the hotel is responsible for the refund. The day receptionist Mr. Fasial is nice!
Negative section of review
NOT able to open the room door, the magnetic key card didn't work for #331. Being reassigned to #231 would not solve the issue of the strong clorox smell coming from the jacuzzi / swimming pool right there. Unsafe neighborhood (homeless population next door). Despite 3 attempts to talk to the manager Gutpreet, she wasn't available.
Myrtle Beach, South Carolina
Positive section of review
Close to a lot of shops and very close to beach
Negative section of review
Saw a few roaches in the kitchen
Nashville, Tennessee
Positive section of review
Location. Location. Location. Can’t beat it.
Negative section of review
Carpet in bedroom wasn’t clean. And it sure was noisy. Lotsa kids hanging out by the pool and we were on the pool level. Also, the elevator was not working.
Fort Walton Beach, Florida
Positive section of review
Just still waiting on my room deposit?!!
South Hill, Virginia
Positive section of review
Customer service and the location
Negative section of review
Housekeeping leave at 3. They didn't finish my room so my bathroom was dirty including the toilet. So they had move me to another room.
Wildwood, New Jersey
Positive section of review
Close to beach and boardwalk
Negative section of review
Bathrooms were very small, it's on the 3rd and 4th floor of the building.
Snoqualmie, Washington State
Positive section of review
Clean and spacious
Negative section of review
We wish we could stay longer great location
Fort Lauderdale, Florida
Positive section of review
Roof Top Deck
Negative section of review
Our room was not clean
Williamstown, Kentucky
Positive section of review
Location
Negative section of review
Bugs in room, bathroom etc. floor wet and room very humid even with A/C. Making it cold. Both rooms bugs. Had to clear off luggage
Tannersville, Pennsylvania
Positive section of review
It severed it's purpose for a place to sleep. And when I checked in the guy was nice.
Negative section of review
Dirty!! Toilet wasn't cleaned and the seat needs to be tightened. And the flusher had to be jingled otherwise I had to reattach it. A dirty wash cloth was hanging from the railing used for handicap. Shower looked so gross I didn't even use it.