1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Antonio, Texas
Positive section of review
Every staff member we encountered were friendly and helpful. The woman working breakfast helped start our day with a smile. Maintenance took made quick work of our shower issue( water would not turn off).
Negative section of review
The room smelled of BO. Thankfully I had Frebrez. The pillows there small, the bed was a rock and there were black lines on the TV screen.
Council Bluffs, Iowa
Positive section of review
Great front staff! Right off freeway, but they had security cameras. Good place to sleep for the night. Also across from Harrahs if you had a notion to go gamble.
Negative section of review
Loud closing of doors. I think it's a flaw in their doors.
Watertown, South Dakota
Positive section of review
Nice staff, great location, good value for money. Loved the kitchenette in room, really shocked us with the HUGE fridge!!
Miami, Florida
Positive section of review
The hotel was beautiful and clean. The breakfast was great as well as the amenities.
Negative section of review
There were gnats in the shower. We would kill them, and then there would be more. The pool rules said it was open dawn to dusk, but the worker kicked us out well before the sun set. When we ate the restaurant, first they forgot to take off the free kids' meals, then they tacked on a gratuity that was not written down or explained.
Queens, New York State
Positive section of review
Close to transportation and decent for the price for a comfortable stay.
Negative section of review
There was a little problem with the payment at first, but they were friendly and communicated with me to resolve the issue.
Gatlinburg, Tennessee
Positive section of review
The bed was comfortable.. Wash cloths and towels was very good quality
Cleveland, Ohio
Positive section of review
The hotel is in downtown Cleveland, near the convention center.
Negative section of review
City noise all night long. Street drags, sirens, hard to sleep.
Duck, North Carolina
Positive section of review
The restaurants, beach and location were great!
Negative section of review
I was given a small room facing the parking lot with a dangerous balcony. I booked an Ocean View Junior Suite in November 2024 through Booking.com. After one night in the small room, I complained to the front desk. They didn't have anything else for me. Then late afternoon on the second day the manager found a junior suite for me, facing the parking lot and again, no ocean view. I did not receive the room I booked and paid for. Main building has no elevator. Also, dogs on furniture in common areas.
Anaheim, California
Positive section of review
Very clean and the staff were friendly
Negative section of review
N/A
Kissimmee, Florida
Positive section of review
The property was centrally located.
Negative section of review
Even after arriving 45 minutes after check-in my room was still not ready, after waiting an hour in the heat with a newborn I was finally given the keys. To only have access to a portion of the 2 bedroom and 2 bathroom unit. To then have to wait for security to come unlock the adjoining door to grant us access. To no apologies from the staff. The television are the size of computer monitors. Shameful!