1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Seattle, Washington State
Positive section of review
Everyone was exceptional. If you needed anything, call and it was delivered in minutes. Easy access to Metro bus system and so many restaurants near, we didn't get to try them all. What a shower. So nice with all the soaps and gels provided. Plenty of room in rooms. Loved having plug access on tables to hook up phone
Springerville, Arizona
Positive section of review
Mohammed at the front desk on the second day was very nice very helpful. I like where the location was .
Negative section of review
Property was old, not updated at all. The thing I hated the most was the damn toilet wasn’t even bolted to the floor. I rested over to get toilet paper and almost fell off the toilet cause the toilet tipped over.
Chicago, Illinois
Positive section of review
Location, clean, staff very friendly and helpful. Lady at coffee bar 5 stars.
Miami, Florida
Positive section of review
It is close to the airport. Nice gym. They served food, which is so nice.
Walla Walla, Washington State
Positive section of review
The hotel overall is very nice. The room was clean and well kept.
Negative section of review
We arrived at the bar at about 7:45 on the night of June 17, 2025. There were two men at the bar, two women behind the bar. We were ignored initially by the bartenders who eventually noticed that we were there after I said something because they were being well entertained by the two men at the bar. They told us that they were closing the bar at 8:00 p.m. Really? Other folks were not served and some asked if they could bring their own wine into the bar. I had witnesses at that point. So, I went up to the front desk after we finished the drinks that we had and asked the employee for a discount for the night as this was no longer the full service hotel that I booked. She denied me the discount. She said "We have to send our employees home for the night". I indicated that this wasn't disclosed when I made the reservation. She got indignant with smiling condescendingly at me. She told me she didn't like the way that I was talking to her. She told me I was welcome to leave the property. I told her that I would not be doing that until the morning. I contacted Booking.com who called the property and arranged for a one night stay. The hotel employee's name was Jessica who claimed to be the assistant manager. She set a horrible example for the employee that was working with her that night. The next morning I spoke with the hotel manager who indicated that she had heard the story and that everything was on camera. I told her to feel free to view the camera footage to watch her employee smiling condescendingly at me (posing for the camera) and that she should be fired for acting that way to a hotel guest. The hotel manager said that there had been an illness. I indicated that Jessica could have just told me that. In any event, Jessica should be trained and authorized to offer a discount for hotel services that are not being offered as advertised.
Wildwood Crest, New Jersey
Positive section of review
Close to the beach and boardwalk The staff were great!
Negative section of review
No paper towels, dish soap. There was a moldy smell in the rooms. The beds and sheets were uncomfortable. The walls were paper thin. I could hear everything going on in the street and the hotel. With just one bathroom, I asked if there was a bathroom that I could use. I was denied use of a bathroom.
Jekyll Island, Georgia
Positive section of review
The property was beautiful and has a lot of history.
Negative section of review
I didn’t like that everything closed at 21:00.
Ogunquit, Maine
Positive section of review
All the staff were great and pleasant
Negative section of review
N/A
Chicago, Illinois
Positive section of review
Location
Negative section of review
A little run down
Santa Cruz, California
Positive section of review
room restaurant