How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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The Bristol Hotel San Diego
San Diego, California
Average Review Score: 7.7-
Positive section of review
It was a nice and clean room. Coffee maker in the room and also an espresso machine in the lobby. Very comfortable bed.
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Negative section of review
The pullout door for the bathroom was pretty old. It was heavy and inconvenient to have to pull it out and back in, each time we wanted privacy for the bathroom. Very noisy too. They should update those bathroom doors. They stated parking for a fee but the parking lot was full when we checked in. Very inconvenient to have to search for parking elsewhere. Also, a lot homeless as soon as you step out of hotel. Made it a bit weary to walk in the area. Also, the lady at front desk charged my credit card twice and I didn't notice until 3 days after I checked out. I now must wait up to 30 days for refund.
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Wayfinder Waikiki
Honolulu, Hawaii
Average Review Score: 8.4-
Positive section of review
location is good if you want to explore the island. View from the room to the Ala Wai was nice. Hotel pool is good
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Negative section of review
there was no coffee/tea-maker in the room, I would have expected this regarding the price. The parking situation is a real problem, there is valet parking, but not enough. We arrived with a late flight, so the parking was not available and it took us 1 hour to find a spot to park the rented car.
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Red Roof Inn Durham - Duke Univ Medical Center
Durham, North Carolina
Average Review Score: 6.1-
Positive section of review
Nothing. Absolutely DISGUSTING room and owner. This man who runs/owns this place is an actual thief.
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Negative section of review
Everything. Worst hotel experience of my life and booking.com seems totally fine with screwing people who use their services over. I cannot believe companies like this actually get away with THEFT and you enable it.
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Sleep Inn & Suites at Six Flags
San Antonio, Texas
Average Review Score: 7.5-
Positive section of review
I like then I changed my reservation to one night from two
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Negative section of review
The first thing I noticed was the overbearing smell of Pine-Sol stained carpets, which need to be vacuumed up under the bed. stained bedspread, stained lampshades, torn bedskirt, torn curtains, and I have no idea what was all over. Our refrigerator door microwave was badly rusted on the inside.
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Inn Marin and Suites, Ascend Hotel Collection
Novato, California
Average Review Score: 7.4-
Positive section of review
The bed was comfortable & the courtyard was pretty.
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Negative section of review
The first impression was the room wasn’t ready. There was a wadded kleenex or paper towel on the floor under the desk, the floor needed to be swept or vacuumed and the bathroom had long, hanging spiderwebs and 3 large spiders above the doorway (too high up for me to reach). I couldn’t reach anyone when I called the front desk (3 times). I sent an email to the gm through the Inn’s website and gave still not received a reply. I told the front desk clerk the next morning about the spider issue and when we returned to the room later, nothing had been done about it. I would never recommend or stay there again.
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Hilton Garden Inn Lafayette/Cajundome
Lafayette, Louisiana
Average Review Score: 8.2-
Positive section of review
The room was big enough for the family
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Tolovana Inn
Cannon Beach, Oregon
Average Review Score: 8.1-
Positive section of review
Room layout good!
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Negative section of review
Wanted ocean view I
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Hilton Minneapolis
Minneapolis, Minnesota
Average Review Score: 8.2-
Positive section of review
Excellent service
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Negative section of review
Fox News on constantly at the bar, but changed when I complained.
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