1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Reno, Nevada
Positive section of review
We were there during Hot August Nights, so you should be prepared to put your patience hat on and go with the flo. Staff did the best they could for us including valet parking. Check-in person was nice and helpful and to my surprise the line to check in had one person, so that was nice. Our room was clean we got there late so room choice was limited got a view of the parking lot. lol
Negative section of review
Smoking!!!! We did have to call front desk and let them know our room smelled a little like smoke just so they knew it wasn't us. long wait for eating at cafe. But then again it was Hot August Nights.
Koloa, Hawaii
Positive section of review
Very friendly staff who are happy to accommodate kids' needs, beautiful pools (especially the saltwater lagoon), gorgeous landscaping. Lots of seating and shade near the pools. Room was large and very comfortable. We also loved how quiet the guest room wings are - absolutely no sound disturbances. The dinner restaurants on site are excellent. Nice (if pricey) spa.
Negative section of review
Very pricey breakfast options. The beach is not good for swimming. Pool restaurants don't open until 11AM, which is a bit of a problem with hungry, jetlagged kids, and don't have any coffee. If traveling with kids, just know that there is a 42 inch minimum height requirement for the water slide. They won't (or more likely legally can't) budge on that, even if a kid can swim, so just FYI to avoid disappointment.
Sonoma, California
Positive section of review
The facilities were very clean and the grounds are very lush and pretty. The little breakfast room was cute. Not an elaborate breakfast but sufficient.
Negative section of review
It is a very dated property. Although clean and charming it’s still old. The plumbing doesn’t drain well , the bed springs are noisy . The floors are miss matched. It’s right on the curve of a busy street. For the money $400 a night…. Not a good value.
Glenwood Springs, Colorado
Positive section of review
Very clean and can tell it is kept up well. Very friendly staff. Everything worked as it should. Gorgeous views!!
Negative section of review
Nothing.
New York, New York State
Positive section of review
Great location, friendly staff, smooth check-in and check-out, quick elevators.
Negative section of review
I do not like the fact that they do not immediately release the deposit - it’s been 4 days since we’ve left but still not released back to my bank account
Pittsfield, Massachusetts
Positive section of review
The suite was very spacious, comfortable, and clean.
Negative section of review
We came in for an afternoon concert at Tanglewood and could not check in until 4pm. Also, the check-out time of 10am was early - 11:00 am is more typical.
Scottsdale, Arizona
Positive section of review
Quiet, spotlessly clean, and comfortable.
Houston, Texas
Positive section of review
The actual room was great.
Negative section of review
I have medical issues and was in Houston for medical treatment.- this hotel was a bad choice! NO Elevator! NO morning coffee in the lobby! NO breakfast! If I had known all this when I was choosing a place to stay, i would have stayed somewhere else.. this was a ripoff! Do I blame Baymont or Booking.com???
Ocean City, Maryland
Positive section of review
Location
Negative section of review
Cleanliness. Could do better. Our bathroom sink was extremely clogged. Found unwanted hairs in the bathroom when we arrived.
Saint Ignace, Michigan
Positive section of review
Nice quiet property. Great lakeside view. Good value for the money. Nice Mexican restaurant right next door.
Negative section of review
Elevator is quite old and seems like it could fail at any time. Worked ok, just getting old like me.