1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Golden, Colorado
Positive section of review
This place is a complete disaster! No hot water, sink would not drain, filthy inside and outside everywhere. Door to bathroom would not close. Staff charged our credit card the $75 plus another $25. When we called they hung up on us 3 times and put us on hold twice without picking up the phone. When we tried to file a complaint with the BBB, they are not accredited!! The main headquarters phone number has been disconnected!!
Negative section of review
ABSOLUTELY NOTHING!!
Lahaina, Hawaii
Positive section of review
The open air lobby was beautiful. Hotel restaurants were very good. They did a wonderful Mother’s Day Brunch on the Japengo sun deck. Best thing was the option to use the pools at their next door at the Hyatt Residence for time share holders. We spent a lot of time there, esp. enjoyed watching the Warriors games on the bar TVs! Also enjoyed the art gallery,shops and coffeeshop in the hotel.
San Francisco, California
Positive section of review
Two things really stood out with the SW Hotel: The staff were amongst the friendliest I have ever seen in a hotel. They genuinely seem to care. Also the cleanliness - the room didn't have a speck of dust, and smelled fresh and clean. Having a locked front door, 24 hour front desk staff, and a locked parking garage made me feel safe.
Negative section of review
Nothing really to mention.
Portland, Oregon
Positive section of review
I felt very much at home and it’s super clean. A very inviting home to stay in and the neighbor is very quiet also.
Negative section of review
Nothing!!!
Anacortes, Washington State
Positive section of review
People were very helpful and friendly. I liked the access to car charging stations.
Nashville, Tennessee
Positive section of review
Clean. Well appointed. Had everything we needed. Close to Broadway.
Gold Beach, Oregon
Positive section of review
Helpful when the Wheelchair Accessible room had been rented.
Negative section of review
Helpful & delightful staff. Room was clean & breakfast was tasty! Could NOT beat the view from our room!
Atlanta, Georgia
Positive section of review
Pretty close to braves stadium
Negative section of review
Crappy bathroom, no soaps, no front desk past a certain time so people just run the hallways, just needs more attention
Twain Harte, California
Positive section of review
Located in a nice small town
Negative section of review
The bathroom was smelling
Orlando, Florida
Positive section of review
Great facility for the kids
Negative section of review
the rooms smelt like mold and mildew