1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Overland Park, Kansas
Positive section of review
Residential location in Overland Park, KS. Owner’s representative dropped off additional toilet paper, soap, and dishwasher soap after initial inspection showed there were unsatisfactory supplies provided at beginning of our stay for group of eight people.
Negative section of review
It was so bad we stayed one night of four originally reserved. It appears as the house and owners not quite ready for guests. Better cleaning needed, stains on towels. Property internals are not as advertised. Less than honest Owner (or owner’s representative) never met up on two occasions as telephonically promised to return $320 cash deposit before we left Kansas City area. Upstairs air conditioning not operating. Prominent smell throughout house attempted to be covered by scent mister, and other devices requiring open windows to air out house. Hair in sheets, upholstery stains. House dirty, construction dust present in fireplace and elsewhere. Master BR Night stand dirty. No operational washing machine as advertised. Limited closet rods to hang clothes. Only one king sized bed - different than advertised. Enough is enough when Owner double booked property with another family group of eleven for last 3 of our 4 nights.
Reno, Nevada
Positive section of review
good choices for breakfast, staff worked hard to keep items stocked even though there were many guests. staff at the desk and the housekeeper were especially friendly and helpful.
Negative section of review
coffee could be much stronger
Mobile, Alabama
Positive section of review
I loved the garden and historic feel and the location too. The staff were very friendly and accommodating. I will definitely stay again in the future. 😄
Negative section of review
The only problem I had was a vent in the room came loose but I told the staff and she moved us to a better room. So no problems and everything was fine after that.
Chico, California
Positive section of review
Room was good, staff friendly and good breakfast
Negative section of review
Rm 121 door key didn't work, so we couldn't get back into room after breakfast. Maintenance guy didn't show. Staff Julie and Alicia went above and beyond to get the door open, but it took over 30 minutes. I'm awaiting return call from hotel manager.. That was unacceptable Kudos to the staff that helped solve our problem. Thumbs down to management.
San Antonio, Texas
Positive section of review
Rooms are very clean and comfortable
Negative section of review
Surprisingly quiet parking was a little tight but me and my wife enjoyed staying
Las Vegas, Nevada
Positive section of review
Staff were nice and courteous.
Negative section of review
Rooms are bit old. A/C was old and loud.
Las Vegas, Nevada
Positive section of review
The balcony and location
Negative section of review
It was not clean.
Costa Mesa, California
Positive section of review
The friendly staff
Kernville, California
Positive section of review
Location
Negative section of review
Staff rude on arrival