1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Washington, D.C., District of Columbia
Positive section of review
I received a $25 voucher for bar/breakfast and used it for breakfast. Breakfast is à la carte and wait staff is friendly. It maybe took a bit to get attention. If in a hurry it is better to get breakfast to go - the pastries are great. Great location with two drug stores (Walgreens and CVS that both have snacks, water and travel necessities) nearby. Maybe a 10 minute walk to the next metro, which is OK too. My room was big with quite a spacious bathroom and room service was offered everyday for my 2-night stay which is expected for a $200-plus/night hotel. I recently learned that some hotels don't offer that anymore "due to the short duration of the stay"... which is wild! Glad this hotel still does offer it.
Negative section of review
The hotel offered premium WiFi for streaming and video calls. I was not aware of that and unfortunate as I needed to make video calls for work. However, and that's a BIG PLUS, regular WiFi worked fine for video calls.
Woodburn, Oregon
Positive section of review
I did not make it in down in time, so I was unable to try the breakfast. It was a quiet room and easy accessibility off the highway...mostly. I am disabled, but unfortunately they did not have anymore "accessible" rooms, but my room still gave me enough room. It was tight for my collapsible wheelchair so a regular room would be nearly impossible for someone in a full size powerchair unless they were semi ambulatory
Negative section of review
If there was anything I did not like, it would be at check-in. The gentleman that checked me in was going to charge a "pet fee" for my Service Animal. After my explanation of the difference between a pet and a Service Animal, he did not charge me. He was not rude, or did he in anyway provided bad service. He was nice, he just needed a little more info, that's all.
Santa Ana, California
Positive section of review
Staff were extremely friendly and cooperative. The room was clean and the beds comfortable. There was plenty of free parking. The breakfast was fantastic and breakfast attendants were helpful.
Negative section of review
Unfortunately, the room was a handicapped room but did not have room for a full size wheelchair to effectively move around. Also, the roll-in shower did not have a water stop and did not drain to the center which caused a flooded bathroom when my wife took her shower.
Key West, Florida
Positive section of review
When we reported all of the issues with our 1st room, I asked for a new room and I was given one hours later. Guest services did bring me up a snack and drink while I had to wait.
Negative section of review
Sinks didn’t drain, no hot water, pictures online are not anything like the rooms you receive
Dahlonega, Georgia
Positive section of review
The mountain laurel inn was very clean. It is a bit dated and worn down, but it was still charming. Everything worked reasonably well. The on site restaurant was excellent.
Negative section of review
The hot water seemed to come and go. I was told by maintenance that this happens sometimes because 4 water heaters service the whole building and can sometimes run short on water if a lot of people take showers at the same time. Most of the showers we took had hot water. 2 had luke water to cool water.
Anaheim, California
Positive section of review
The staff were very friendly and efficient at every interaction. The breakfast is very nice, and has options for everyone. I love the kurig in the guest rooms as well.
Rohnert Park, California
Positive section of review
The beds are comfortable and the service is great. I would recommend to a friend or family member!
Negative section of review
The hot tub was down and pool was dirty. The net was available so I was able to get some of the stuff out.
Santa Fe, New Mexico
Positive section of review
nice common area, nice location. Shuttle bus was nice addition and convenient.
Negative section of review
room was very small.
Orlando, Florida
Positive section of review
Good room service, location
Negative section of review
Bathroom r extremly small, a/c were making noices all night...
Alexandria, Virginia
Positive section of review
Good location.
Negative section of review
Ice machines were out of order.