1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
O'Fallon, Illinois
Positive section of review
The woman that was working at the o'fallon super 8 last night was pretty nice but she understood but she couldn't do anything about it they booked me for the one in O'Fallon Illinois and I never went there I never got the room and I still charged me for it I broke my bank I was in an emergency situation and I had to sleep outside because of it how do I get my money back?
Negative section of review
I reserve the room on booking.com and I had to change it three times cuz he kept making me choose O'Fallon Illinois well that's where the reservation went they charged me for it for the one that fell in Illinois and I didn't even go there I had to sleep outside last night and they charged me for it and I don't know how to get my money back
Tallahassee, Florida
Positive section of review
I didn't get a chance to indulge in your facility due to the lack of electricity. We were in need of a place to stay after being hit by a tornado in Tallahassee. I left my name and number with the manager and never recieved a call nor refund.
Negative section of review
The entire process was a hindrance instead of a refuge in the time of need. It's unbelievable that customer service couldn't make an exception in a natural disaster that you couldn't facilitate.
San Francisco, California
Positive section of review
Lovely canteen and lounge space. Rooms are spotless and very comfortable especially with the ipad controlled lighting media and climate control.
Negative section of review
Rooms are compact and so you need to be organized. No kettles in rooms so you have to go down to the canteen to get hot drinks. The location between Union Square and Market can be ' interesting' with the local homeless population, this is not the hotels fault but seems to be SF wide. It feels safe in the hotel.
Las Vegas, Nevada
Positive section of review
Great location clean Good rooms great price easy check in
Negative section of review
Pillows were really hard.
Roseburg, Oregon
Positive section of review
I liked that it had a pool and breakfast
Negative section of review
It didn’t feel welcoming at all, an employee even said we were in her way and the people when we checked in just stared until we walked passed them and the bed sheet was stained
Pittsburgh, Pennsylvania
Positive section of review
WALKING DISTANCE TO EVERYWHERE
Negative section of review
ONE OF THE WORKERS CAME TO MY HOTEL ROOM DOOR WITH THERE OWN KEY CARDS
Los Angeles, California
Positive section of review
The bathroom
Negative section of review
Anyone was allowed on the property (homeless)
Waco, Texas
Positive section of review
NOTHING
Negative section of review
THE STAFF
Las Vegas, Nevada
Positive section of review
clean
Negative section of review
parking, directions, resort fee? Wtf,