1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Denver, Colorado
Positive section of review
The staff was extremely nice and accommodating. We had a situation where our reservation from Booking did not go to their computer. They helped to try to resolve it immediately.
Gatlinburg, Tennessee
Positive section of review
This place was in a great location! The staff was excellent!!! The beds were extremely comfortable!!
Brooklyn, New York State
Positive section of review
Location, design, style, view, service, brand scents, bar, palosanto’s nights and dj’s.
Wichita Falls, Texas
Positive section of review
1-it was quiet; 2-room was okay; 3-staff was professional; 4.breakfast was okay.
Negative section of review
1-parking was hard to get into; 2-trash in parking lot; 3-quite a hike from parking to entry.
Springdale, Ohio
Positive section of review
I liked the breakfast each morning. Many options and quite clean.
Negative section of review
It was extremely noisy and smelled of marijuana and cigarettes constantly. My mother in law had to change rooms twice due to the smell. I wouldn’t stay here again with small children.
Santa Fe, New Mexico
Positive section of review
Perfect location to easily walk to shop and explore Plaza.
Negative section of review
Continental breakfast not available at this hotel.
Santa Fe, New Mexico
Positive section of review
Breakfast good. Staff attentive.
Sacramento, California
Positive section of review
I like all the accommodations
Negative section of review
N/A
SeaTac, Washington State
Positive section of review
The shuttle. Room was clean.
Negative section of review
I did not have a rental car and was there on business. The shuttle was very good: quick and the drivers were friendly. I did not know that the shuttle only dropped off and picked up at a couple of locations only. I used the shuttle to go to dinner when I arrived, and was picked up at the same spot. THe next morning, I rode the shuttle to Denny's for breakfast. I had business in the city and used Uber to get back and forth. My last night there I went to a restaurant about 2+ blocks away at another hotel via Uber. When I called the hotel for the shuttle, I was unceremoniously told that, "We don't pick up there." As I said I was not aware, but that didn't matter to the woman at the front desk. I am 70 years old, I had been on my feet all day and I had to walk by myself through the sketchy neighborhood that is SeaTac. Oh, and the room I was given was below street level, so I had to walk up and down a few stairs everytime I went in/out. I felt like I was in a basement.
Mount Laurel, New Jersey
Positive section of review
Very clean
Negative section of review
The climate in the lobby