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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pigeon Forge, Tennessee
Positive section of review
Everything! The staff is amazing! The lazy river is extremely warm and my daughter loved it. We literally had to drag her out of the pool area kicking and screaming (she's 2)! It's the perfect location right across from the island which is our favorite place to go when in Pigeon Forge! The rooms were clean and the beds were soft! My daughter loved it! The guy checking us in even upgraded us to a balcony room at no charge because ours didn't have one! That was the second time we'd stayed there and we were not disappointed either time! We will be back!
Negative section of review
We loved everything!
Orlando, Florida
Positive section of review
Perfect location with a free bus transfer to Universal Park. The huge size of the room. Perfect and comfortable for staying with family!!! Nice pool Breakfast is normal, but I can't say that it was Good. Definitely, for such size of Hotel, Breakfast may have been better.
Negative section of review
The room was almost perfect, but I have to warn that the matrasses were awful. All the entire week stay, I had back pain. Even with almost perfect stay, I am not sure that I will come back again due to the reason of bad sleep(((
Bentonville, Arkansas
Positive section of review
The towels had stains, the floor was not vacuumed. I reported this to the staff. They did not even compensate to that and also I was not provided new fresh towels.
Negative section of review
Cleanliness
Texarkana, Texas
Positive section of review
Staff were wonderful, clean rooms, Breakfast second to none, and location to Restaurants and the freeway. Will stay here again for sure if in the Texarkana area.
Negative section of review
The TVs were OLDer technology. The resolution was 720p max so I could not connect my ROKU to the TV.
Rockaway Beach, Oregon
Positive section of review
The location is fabulous. Beach front with nothing to take your view. The large covered deck made sitting out even on rainy days a pleasure.
Negative section of review
The beds were hard, both bathrooms have water damage. The upstairs has water damage on the ceiling above the tub and the downstairs around the toilet. The beds keep you tossing and turning and could definitely use mattress toppers or new mattresses. Baby gates would be nice to have for the stairs inside and on the outside porch.
Holland, Ohio
Positive section of review
The breakfast lacked selection. The cable TV was lacking. The staff was polite and helpful
South Padre Island, Texas
Positive section of review
Breakfast was good just missing the beans w/chorizo
Negative section of review
Not enough parking space I had to park at Hilton.
Las Vegas, Nevada
Positive section of review
Location relative to other attractions
Negative section of review
Room needed a bit of a refresher
Savannah, Georgia
Positive section of review
Breakfast was incredibly delicious
Clearwater, Florida
Positive section of review
The room was clean.
Negative section of review
1. Light on dresser not working, Telephone not working had to walk to front desk to report problem. Was told no maintenance available. Curtain rod fell down could not take a proper shower. No point in walking back to front desk, Room was clean but smelled too strong of disinfectant could not breathe, had to leave door open to air out in very hot humid temps. No hair dryer, not even a box of tissues provided. Breakfast was a joke. Only thing available ,few slices of white bread, no creamer for coffee and I could go on and on. Very Poor.