1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Polson, Montana
Positive section of review
Large room. Freshly remodeled. 2 vanity stations. Backlit mirror on main vanity station a makeup removal washcloth that was black so you didn't stain a white wash cloth. In shower soap/shampoo/conditioner station. A lite quilt on the end of the bed so you could easily cover up for a quick rest w/o tearing apart the bed. Excellent A/C. nice hot water for shower with great pressure. Shower head in ceiling so it truly was over head. Nice color scheme.
Negative section of review
Complimentary breakfast started late at 730 am MST should start at 630 and latest 7 am. Only 1 coffee pot with coffee. If you start breakfast so late people are waiting in line for coffee that it is all gone in a hurry. And the desk attendant was assigned to keep breakfast refreshed. But with breakfast starting so late the desk clerk was consumed with checkouts. Really needs a part time breakfast attendant. The breakfast area is TOO small for the number of rooms and guests that you can support on a 100% occupancy night.
Rocky Mount, North Carolina
Positive section of review
The room was over the top! The breakfast was delicious and the hours went to 10 which is good for me. The staff was professional, efficient and very friendly. When I needed something it was handled.
Negative section of review
I liked everything. I would suggest letting people know when they check in the difference in cleaning procedures. Not a problem, just my inexperience.
Chicago, Illinois
Positive section of review
Location-transportation and area had lots to do. Bus stop literally outside hotel. 5 min walk to 360 observatory.
Negative section of review
No microwave. Unlabeled concierge on ground floor, registration was upstairs.
Anaheim, California
Positive section of review
The location is great and the daily breakfast was pretty good.
Negative section of review
Old air conditioning units, broken bathroom lock, and the bathroom fan was very noisy.
Van Nuys, California
Positive section of review
The bed was very confortable the room very clean.
Negative section of review
I did not like we could hear the people next door. We could hear all the talking even with the tv on.
Monterey, California
Positive section of review
Good location, staff is friendly and helpful.
Negative section of review
For what I paid I would have hoped for a better experience. The toilet of the room was clogged, I had to take a cold bath because the water wouldn’t get warm enough, the elevator broke at the time of check out and I was on the 4th floor.
Lake Geneva, Wisconsin
Positive section of review
Location and view
Pigeon Forge, Tennessee
Positive section of review
Breakfast was ok
Negative section of review
Cold breakfast
Brooklyn, New York State
Positive section of review
Cleanliness.
Negative section of review
Took me three hours to finally arrive at hotel. Called the staff to inform them what was going on and what street I was on and each time they could not guide me in. Lamp next to bed by the window bulb was hanging and did not work. Also, the bedside light was dangling from its socket and did not work. Room had microwave and coffee maker that were not located near a socket and had to use the socket above desk. Did not have an usb port to charge phone.