How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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Gondola Lodge & Tahoe Beach Club
South Lake Tahoe, California
Average Review Score: 8.7-
Positive section of review
Great customer service, friendly staff. Very accommodating when it comes to unpredicted complaints. Very spacious, activities included within some units (varies upon each unit). Comfortable restrooms with bathtub/jaccuzi (depending on units). Loved the beds!! Very comfortable and soft bed sheets and pillows !!!! Yes yes yes Heated pool with outside spa. Very quiet and peaceful environment, great for families on vacation.
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Negative section of review
We came during the summer and the heat on the upper floor seeped through some rooms that weren’t provided with portable AC. Although the booking says AC provided, it was not specified as to how it would be distributed, and that some rooms did not have AC unit. Other than that everything was wonderful, some amenities could use a little touch up and repair such as the billiards/dart board, but everything was running and well, and staff were very responsive to needs.
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Westgate Flamingo Bay Resort
Las Vegas, Nevada
Average Review Score: 8.8-
Positive section of review
The front desk (Maria, Ruby & Diana) were friendly, helpful and knowledgeable. Adrienne was exceptionally friendly &helpful. I'd definitely recommend West Flamingo Bay to anyone heading to Vegas.
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Negative section of review
Nothing, everything was exceptional
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Silver Lakes Inn
Hayden, Idaho
Average Review Score: 8.9-
Positive section of review
The hotel was close to beach (not on the beach). It was minutes from stores and restaurants. The rooms were spacious and had been updated. The staff were nice enough.
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Negative section of review
Very limited hours. They close at 6pm every day. No amenities. We opened the door and it looks clean up one appearance, but we opened the drawers and there were crumbs and hairs, so we didn’t use them. Also, after my husband showered, he put clean socks on and walked across the carpet and when he looked at his socks a few minutes later, he noticed they were filthy. The carpet was super dirty and we had to put towels down and were shoes to walk around.
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Modern Private Ensuite Room near USC
Los Angeles, California
Average Review Score: 10-
Positive section of review
New building so interior design was modern, room was clean. Kitchen was big. Free In unit washer dryer was convenient
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Negative section of review
I repeatedly tried to communicate with the staff since I had several pieces of luggage and couldn’t check in until 3 PM. Unfortunately, they were not accommodating, so I was left waiting outside from 9 AM after my flight landed. I really wish they had been more flexible with the check-in time. The area felt unsafe, and the door locks were extremely loud every time someone entered the passcode. The walls were very thin, you could hear everything going on around you and there were many inconsiderate guests making noise. Most concerning, my door lock randomly failed to close in the middle of the night, and I woke up to find my bedroom door open. Given these issues, I would never stay here again.
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Holiday Inn Express & Suites Austin North Central by IHG
Austin, Texas
Average Review Score: 7.9-
Positive section of review
The handicap accessible in the rolling shower for my parents, brother
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Negative section of review
Everything
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Omni Los Angeles Hotel
Los Angeles, California
Average Review Score: 8.7-
Positive section of review
The lobby and rooms were very nice! Staff was amazing!
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Negative section of review
The pool area was sort of unkept I couldn’t connect to the Chromecast in my room. 🤷🏽♀️
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Kompose Boutique Miami Airport
Miami, Florida
Average Review Score: 8.7-
Positive section of review
Location was very easy to reach from airport
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DoubleTree by Hilton Hotel Houston Greenway Plaza
Houston, Texas
Average Review Score: 7.5-
Positive section of review
Wish you had free breakfast and free parking
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Negative section of review
No free parking or breakfast
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Hotel St. James
New York, New York State
Average Review Score: 8.2-
Positive section of review
When I finally got to my room
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Negative section of review
This will take a while 1 the first room had a broken AC. The second room similar the whole 10th floor had the wall units that really did not work properly. 2 The third room on 12 floor was upgraded with a temp control on wall. However the TV control did not work. I tried to call front desk from phone did not work.. maintain ce man replaced TV control but could not fix the phone.. When I took shower no body soap had to use soap bar on sink. I lost 1 and a half hours until room problem was finally resolved. N
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Baymont Inn & Suites San Marcos
San Marcos, Texas
Average Review Score: 7.9-
Positive section of review
Place was very clean
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Negative section of review
N/a
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