1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Rock Hill, South Carolina
Positive section of review
Unfortunately we were unable to partake in the breakfast opportunity. :( We were not at the hotel!! Why? We booked the hotel through Booking.com, and took a screen shot of the confirmation #4714712260 PIN # 8572 : however, we did NOT receive an email to confirm the booking. (apparently you had it since we received this review request via same e-mail) The next morning, wanting to confirm our reservation, we phoned Best Western at which time we were told they had no room registered under our name, with no rooms available. This caused us great anxiety and we had to frantically search for another hotel room. In the meantime we were charged for this room on our Visa
Negative section of review
Everything about this experience! I would appreciate a phone conversation. At the least, I would expect a 100% refund for the monies taken from my visa for this so called "no Show". Phone # Tony 519-220-8993 or e-mail tonylodder@lodderbrothers.com.
Memphis, Tennessee
Positive section of review
An iconic hotel that lived up to our expectations. The lobby is beautiful, the "duck" ceremony was unique and enjoyable, and the location was unbeatable. We thoroughly enjoyed our stay.
Negative section of review
The rooms are a little outdated but comfortable.
Worthington, Ohio
Positive section of review
The decor in the lobby and in our room were modern, streamlined, and elegant. We felt like we were staying in a more expensive hotel! We also like the breakfast, and the employees were wonderful.
Negative section of review
The only issue we had is that the fan in our room made a rattling sound. We turned it off so that we could fall asleep without the distraction.
Farmington, New Mexico
Positive section of review
The room was very clean and the bed was comfortable. We especially enjoyed getting to know the hosts, Diana and David.
Fort Lauderdale, Florida
Positive section of review
The location was awesome everything was awesome we did have a issue with the locks that said we'll be back
Rapid City, South Dakota
Positive section of review
The manager was amazing to work with and would recommend this facility to anyone
Arroyo Grande, California
Positive section of review
Absolutely Everything!! The room was awesome!
Negative section of review
Its a good place.
Orange Beach, Alabama
Positive section of review
Clean huge room huge bathroom gorgeous views
Negative section of review
loved it all going back in august
Kingston Springs, Tennessee
Positive section of review
Clean and comfortable
Negative section of review
It had no available rooms downstairs and my wife has bad knees
Fort Mill, South Carolina
Positive section of review
Location of hotel
Negative section of review
Roch infected, hotel and I didn’t get a refund even though I checkout early couldn’t sleep cause of roches crawling on me. But no refund at all