1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Islamorada, Florida
Positive section of review
Lots of activities on the resort and great location with plenty of nearby restaurants (free shuttle within 2 miles of resort) Seemed to be clean. Lobby and surrounding area is really nice and it feels like a lot of work went into it. AC in room worked great.
Negative section of review
Not sure if the work environment is toxic for staff or not but we did overhear staff talking about working conditions and how management treats them and many of the staff were rude and not welcoming. A lot of small things wrong in our room that you wouldn’t expect for the amount of money we paid. None of the light dimmers worked so all lights were stuck on the low light setting. Other lights simply did not work like the one over our outdoor tub. Dated carpet and balcony doors didn’t fully close. The restaurants on the resort were way over priced for the “ok” quality of food and small portions you receive. Drinks were also way over priced at $17-$18 (usd) There was live music every night which usually consisted of someone softly playing guitar on the beach near the restaurant area but most nights you couldn’t hear the guitar over music playing in the background from other events happening on the resort. Most of the palm trees facing the water are in rough shape and probably won’t last much longer. Once you are out of the lobby and restaurant area there isn’t much done with the majority of the beachfront. There are outdated bright white lights in the palm trees that give off bright security light vibes. So much wasted potential. Feels like they are just maintaining enough to get a few more years out of it.
Chelsea, Massachusetts
Positive section of review
Super friendly staff, clean and quiet room. Great workout facility and free washer/dryer available. The airport shuttle is free and convenient and the. Breakfast is good
Bridgeport, Texas
Positive section of review
The location was convenient. The complimentary breakfast was decent and we didn’t have to leave the motel to go elsewhere and pay extra for breakfast.
Negative section of review
Wish there had been another arm chair in the room. One of us had to sit on the bed or in the roll around office chair. The original room we reserved was to have had two queen size beds and a handicap tub/shower. That room was not available when we checked in so we got a single king size bed, which was ok, just not what we expected; and there was a wheelchair shower only. Water from the shower went all over the bathroom floor.
Northville, Michigan
Positive section of review
Staff was excellent Facility was clean Ample parking
Negative section of review
N/A
Dover, New Hampshire
Positive section of review
Great location, only 5 min away from Dover
Negative section of review
well worn interior, pool was under construction, Christmas tree was still up in March.
New York, New York State
Positive section of review
Good breakfast, room was clean
Negative section of review
elevator next to the room was relatively loud
New York, New York State
Positive section of review
Location, cleanliness, service
Negative section of review
The bed was too soft for me. Loud street noises, esp @ 23 & Lex (metallic clanging) woke me up. Not as bad on weekend.
Wilmington, Delaware
Positive section of review
The location was decent
Negative section of review
Mold in my room kept coughing didn't know why then realized it was all around my window
Antioch, Tennessee
Positive section of review
Staff, building, value
Washington, D.C., District of Columbia
Positive section of review
Did not use.